British Airways has committed to a full redevelopment of its eight lounges at Heathrow (five in Terminal 5, two in Terminal 3), with work due to start in 2026. Nothing is off the table – in 2024, staff working on the project discussed completely reshaping layouts, entrances and locations.
…A new website and a promised new app will alleviate other pain points, whilst the refurbishment of its flagship A380 fleet next year will introduce an impressive new first-class cabin and, it is rumoured, updates to other cabins too.
…Praise where praise is due: British Airways is throwing down the gauntlet with these new lounges. A rollout at Heathrow will solve one of the biggest complaints from passengers, and finally put BA on the front foot. A British Original indeed.
