The Association of Professional Flight Attendants, the union representing 28,000 of AA’s workers, on the airline’s fourth quarter results:

While we are pleased American achieved a small profit, our airline continues to lag its competitors by a significant margin. This is no longer an anomaly, but rather a pattern of failure under the leadership of CEO Robert Isom and the American Airlines Board of Directors.

They point firstly to Delta’s $5 billion in full year pre-tax profit versus American’s $352 million. That matters a lot to union employees, since they get a share of the profits. Last year, reports Ben Schlappig, they were looking at somewhere between 1-1.5% of pay. This year it’s 0.3%, as little as $150 on a $50k salary.

The rest of their memo isn’t about the money, but the product. They mention last-place finishes in JD Power surveys and the WSJ’s airline rankings, and penny pinching in coach (“outdated, uncomfortable, and far from competitive”).

Closing statement (emphasis mine):

The employees at American Airlines, our passengers and the investors can no longer wait for Robert Isom and the American Airlines Board of Directors to deliver on their empty promises.

As the entire industry leaves American Airlines in the dust, it is time for new leadership and a new vision for American Airlines.

In Q3 they wanted leadership to “face reality and act decisively.” Q1 last year was “right this ship.”

No ambiguity in this release.